Job Overview

We are looking for a Junior eCom Platform Staff (Lazada/ Shopee/ Tiki/ Tiktok Shop) to join our multi-brand lifestyle company in Vietnam. The ideal candidate will be responsible for managing our online sales and marketing efforts across various e-commerce platforms such as Lazada, Shopee, Tiki, and Tiktok Shop. The candidate will also be responsible for tracking the performance of these platforms and making recommendations to optimize and improve our online sales and marketing efforts.

Responsibilities

• Manage and maintain our online stores across various e-commerce platforms, including product listings, pricing, promotions, and order fulfillment.
• Develop and implement online sales and marketing strategies to maximize revenue and profitability on these platforms.
• Monitor and analyze the performance of our online stores on these platforms, and provide recommendations to optimize and improve our online sales and marketing efforts.
• Work closely with the marketing and creative teams to develop engaging and relevant content for our online stores, including product descriptions, images, and videos.
• Provide excellent customer service to our online customers, responding to inquiries and resolving any issues in a timely and professional manner.
• Monitor inventory levels and coordinate with the operations team to ensure timely and accurate order fulfillment.
• Stay up-to-date with the latest trends and developments in e-commerce and digital marketing, and implement best practices on our online stores.

Skills

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• 1-2 years of experience in a similar role, with a focus on managing online stores on e-commerce platforms such as Lazada, Shopee, Tiki, and Tiktok Shop.
• Strong time management and organizational skills, with the ability to prioritize and manage multiple tasks simultaneously.
• Familiarity with e-commerce platforms and online sales and marketing best practices.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven recommendations.
• Proficiency in Microsoft Office, especially Excel, and Google Suite.
• Fluency in English and Vietnamese is essential.